The current Conditions of Contract comprise the legal terms of purchase through Compressor-Express webpage. By making an order using this website, you indicate that you accept the following conditions, in accordance with the Hungarian Government’s decree nr. 17/1999 (5/II) on distance sales contracts, as terms of your contract with CE.

Please READ CAREFULLY before using this site to place an order.

1. About our company

Compressor-Express (here forth referred to as CE) is a web-based store dedicated to helping you find the correct air conditioning compressor for your car. We aim to provide an efficient service; ensuring as fast and trouble-free dispatch and delivery of your order as is possible. We do not charge delivery fees! Our employees are prepared with the necessary training to offer you help and advice as you make your selection and information regarding the most convenient service providers based on both on reputation and proximity to your home. In addition to this, we provide maintenance tips for the products sold through our webpage.

CE has met all the conditions and possesses all the permits that necessary so as to comply with the E-commerce laws and regulations.

2. The contracting parties

The consumer contract takes place between CE as the supplier and the Customer as the purchaser

The Customer makes his order by clicking on the ORDER button and giving his invoicing and delivery address. CE will supply the product and make out the invoice accordingly.

CE does not accept responsibility for delays, loss or damage to goods as a result of either intentional or accidental provision of false or inaccurate information by the purchaser.

3. Prices

The Instant quote provided on our website is the contract price (including VAT) and it is  payable via our website or international bank transfer (refer 9. Conditions of payment).

4. Company details

Name of Society : Glomark International Sales and Services Deposit Company
Head Office: 6800 Hodmezovasarhely, Bocskai u. 1.
Tax number: HU-22556413
Register number: 06-06-016250
Telephone: +36-70-310-8080
Fax: +36-1-707-6243
Web: www.glomark-hungary.eu
E-mail: info@glomark-hungary.eu

5. Confidentiality policy

CE guarantees that all personal data entered on our site will be stored securely and confidentially and will not be passed on to a third party under any circumstances.

6. How to make your order

After selecting the product you require and typing in the verification code you will need to click on the “Instant quotation” button. You should be able to see the price and availability immediately. You can place your order once you have provided a billing and a delivery address by clicking on the “ORDER” button.

The contract is binding once you receive our email confirming your order.

Before making your order, please feel free to contact us over the phone for further details, for instance information regarding expected delivery time.

7. How orders are processed

We will send you a confirmation email as soon as we get your order.
Your order will be processed within 24 hours and you will be notified about the expected delivery time. The average delivery time is 5 working days.

8. Delivery

The parcel is delivered by a courier service.

You will be notified by e-mail about when to expect the product to be delivered within 24 hours of your order being processed.

You cannot collect the parcel from us in person as we operate solely via the website.

The packaging and delivery costs will be covered by CE in UK mainland.

Should delivery of the parcel be delayed, you will be entitled to cancel your order so long as you do so on the day that we inform you of the delay.

Always make sure you check the state of the goods being received ON DELIVERY. If the goods are damaged, write "DAMAGED" on the receipt certificate next to your signature. We cannot accept complaints about the state of the goods or packaging unless this is done.

9. Conditions of payment

We take payment from:

 - Credit/Debit card

 - Paypal

 - International bank transfer.

10. Returning / cancelling

You may cancel your order free of charge within 8 working days from the date you placed the order.

In case you have already received the product you can still return it to us its original undamaged packaging, in a saleable condition, with your receipt and warranty documents within 8 working days of the date your order was delivered. You will be required to pay for the costs of retuning the product. We will refund 100% of the total on our invoice within 8 working days of the date we receive the returned product.

You have the option of returning the undamaged parcel in its original packaging in a saleable condition with your receipt and warranty documents if; 
(a) you receive items which you have not ordered, we cover the shipping cost of changing the product to the correct one. At this point you have the right to cancel your order and we will refund 100% of the invoiced total on the day we receive back the shipped item.
(b) you ordered the wrong item, please let us know within 8 working days. In this case the costs of returning the product need to be covered by you. If you’d like to change your order we will help you find the correct product. You may cancel your order. In this case we will refund 100% of the invoiced total within 8 working days from when we receive back the shipped item.

Before returning the item, please contact our Customer Service over phone: 0794-656-2738 or by email: info@compressor-express.co.uk

11. Warranty

Once received by the purchaser, the compressor falls under a 12-month warranty period so long as the terms and conditions regarding said warranty are met.

If you have a warranty claim please contact us by phone or email.

If there is a problem with the product, it should be returned to CE where the fault will be identified and the parts, tested. Within 10 working days of verifying the faulty piece we will inform you by e-mail of the acceptance of the guarantee and the delivery date of the replacement. You will be required to pay for the cost of return which we will reimburse once your claim is determined valid by an external and impartial third party company. Should your claim be found to be invalid, you will be sent details of the expert’s report on the cause of defect. In this case we try to find you a favourable solution:

 - If the product can be repaired, we will charge our cost price for the service

 - If the product can not be fixed we will quote a special price for the replacement product.

 

Warranty Terms and Conditions:
Compressors are to be installed as follows:

• 1. The installation is to be done exclusively by mechanics qualified in the installation of A/C compressors for cars, following the specific instructions for installation of this appliance.
• 2. Any modifications made to the compressor will void the warranty.
• 3. Find and end all the factors leading to the defection of the old compressor before mounting the new one.
• 4. In most cases the defection of the A/C system is not caused by the compressor itself but by other parts of the system – their failure leads to the breakdown of the compressor. Find and change these parts before installing the new compressor.
• 5. Wash the complete A/C system thoroughly with a special detergent before fitting the compressor.
• 6. ALWAYS replace the receiver drier.
• 7. Check that the oil is at the recommended level.
• 8. When installing the compressor, turn off the system.

The warranty is not valid if:

• 1. the installation was not done by a qualified mechanic,
• 2. the breakdown results from inappropriate use,
• 3. the failure is due to the use of inappropriate tools, materials and spare parts,
• 4. the above mentioned instructions concerning the fitting of the product have not been followed entirely,
• 5. the compressor has deliberately been damaged following its receipt

12. Final statements

CE agrees to comply with the above stated directions. In using this website the Customer indicates that he/she fully understands and acknowledges the General Conditions of Contract.

The contract comes into effect as per the stipulations of the current General Conditions and with the confirmation of the Customer’s order and is terminated when the order is performed.

With regard to topics not covered above, please consult Art. 4/1959 of the Hungarian Civil Code which is to be applied along with the Hungarian laws referring to online commerce and distance sales, and other relevant articles.